Fire Alarm Maintenance & Servicing in Newcastle

A fire alarm system is only as reliable as its last service visit. Our maintenance contracts cover the full BS 5839-1:2025 service regime: weekly call-point test review, monthly battery checks, quarterly visual inspections where specified, and the mandatory six-monthly engineer service that includes detector sampling, panel checks, battery load testing and full cause-and-effect verification on a zone-by-zone basis. We service all major panels including Advanced MxPro, Kentec Syncro, Morley ZX, Apollo XP95 and Hochiki ESP. Every visit produces a signed service report, log-book update and any quotes for remedial work — giving you the audit trail required by insurers and fire officers. We specialise in false alarm reduction. Frequent unwanted activations are not just disruptive — they damage your relationship with the fire service and risk charges under regional false-alarm policies. We diagnose contamination, environmental causes, ageing detectors and incorrect device placement, then recommend targeted fixes rather than blanket replacements. Our emergency call-out covers Newcastle, Gateshead, Sunderland, Durham, North Tyneside and South Tyneside with a 4-hour response, 24 hours a day, 365 days a year. Contract customers receive priority dispatch and discounted callout rates.